Compatible browser and operating systems
Each latest innogy SmartHome app is compatible with the latest browser and operating system versions. But older versions can usually also be used, at least the immediate previous versions. However, for organisational reasons, we are only able to provide technical support for the versions listed in the tables.
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Operating systems |
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Microsoft Windows |
OSX (Apple Mac) |
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Latest two main versions of 7.x / 8.x / 10.x and their latest subversions (plus a one-year buffer). |
Latest two main versions of 10.14 / 10.13 and their latest subversions (no buffer). |
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Browsers |
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Microsoft Windows |
OSX (Apple Mac) |
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Google Chrome: Latest two versions (support from Google). |
Apple Safari: Die letzten beiden Versionen (kein Puffer). |
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Mozilla Firefox: Current version |
Google Chrome: Latest two versions (support from Google). |
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Microsoft Edge: Current version |
Mozilla Firefox: Current version |
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Microsoft Internet Explorer: Latest version |
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Mobile operating systems |
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Apple IOS |
Google Android |
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Latest two main versions and their latest subversions (plus a one-year buffer). Attention! Compatibility with iPhone SE and iPad 5 cannot be guaranteed! |
Latest two main versions of 8.x and 9.x and all subversions. Attention! Compatibility with operating system version 6.x cannot be guaranteed! |
